SafetySuite

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On February 23, 2010. By Neil, under Executive Desk.

In the last couple of years I have personally seen an epidemic of disasters befalling customers’ EDI systems. What I call a disaster does not have to be a fire or flood but rather anything that causes the loss of the use of an EDI system for an extended period. Anybody with a modest volume of EDI orders knows that it is like personally going without oxygen for an extended period – if the loss continues for too long, it can be fatal.

Not to date myself, but I have been an IT professional since the PC was a toy and I have seen more than my share of unexpected circumstances causing the loss of data. When that happens, and you go to your backup library for that critically needed data, it can be at least inconvenient and at most disastrous if that backup is not usable.

Anyone living with us here in NYC or in a hurricane or earthquake prone area does not need a reminder of how the unexpected can occur any time. But it does not take a catastrophe to trigger the need for recovery. Everyone thinks of the worst possible situation, but anything that keeps you from your premises or makes your EDI system crash or become unusable can cause a business interruption.

In the last couple of years we have seen customers kept from their EDI systems due to a fire in adjacent space, due to corrupted backup media, due to a scheduled backup that did not work on schedule and even due to operator error that restored instead of backed up a working system. Often, simple human errors or unusual circumstances can cause huge headaches.

When customers come to us for recovery help we use every trick to get them back up and running but that is often not from the most current set of data can be pieced together from the fragments of data that we can recover from the network or from old copies of systems.

After this recent spate of disasters, we decided to be reactive no more and to offer a proactive solution for protection to customers. We combined a strong, reliable core backup and recovery process bundled with the same monitored security structure that we use to safeguard our own systems.

So starting in 2010, EDI Options is offering the EDI SafetySuite to our customers. Not designed to replace a regular backup processes but rather to secure just the EDI environment by combining a specially configured offsite hosted backup/recovery solution with management by our own highly trained security team. Using the SafetySuite our customers can rest easy knowing that their working EDI environment is being silently protected every minute of every day.

Click here to go to the EDI Options SafetySuite product page on our web site.

Neil Abbruzzese
President
EDI Options, Inc.
www.edioptions.com
516-741-2032 x11